TERMS & CONDITION FOR REFUND/CANCELLATION

• A refund will be processed into your bank account or as a gift coupon as per your convenience.

• Cancellations – In general for a prepaid mode of payments, the refund will be processed into the same bank account/card/wallet which was used during the order placement.

• A full refund for cancellation will be provided if the order is cancelled within 24 hours of purchase. No refund will be provided if the order is cancelled after 24 hours of purchase.

• You are eligible for a refund against cancellation only if the order placed is prepaid.

• Self Ship Returns – The product amount and 100 rupees courier costs will be processed.

• For self-shipped returns customers need to provide their bank account details like Bank account number, Bank account holder name, Bank IFSC CODE, Bank Name reaching our help center.

• We update our customers via email once we initiate the refund procedure.

• Bank refunds for both prepaid and cod orders will take 7-10 business days.

• Placed orders cannot be cancelled after the items ordered has been shipped.

• Defective/ Damaged in transit – Once confirmed by the Customer Support, the refund will be provided.

• Wrong/ Missing products – We can either ship out the product(s) for an exchange (if available in stock at the time) or a refund.

I haven’t received my refund yet. What should I do?

• We update our customers via email once we initiate the refund procedure.

• Bank refunds for both prepaid and cod orders will take 7-10 business days.

• If you have not received a refund after you get a refund completion email from us, first check your bank account again. Then contact your bank, it may take some time before your refund is officially posted.

• For any further clarification, please reach out to us on our email address – [email protected] and provide the required details to raise a ticket to help sort things out.